There is simply no better way to monitor your Mirth® Connect channels than Zen Insight. Here’s why:

• Enable Proactive Alerting: No more manually logging into Mirth® Connect to try to hunt down issues, or hearing about an issue from a data sharing partner first. With Zen Insight, channel alerts are automatically sent outbound to your team based on real-time channel behavior.
• Use the Power of Statistics: Different channels have different characteristics. Using the power of statistics, Zen Insight can identify events that are different from a channel’s “normal” behavior – your team stays focused on issues that are statistically significant.
• Avoid Alert Fatigue: No more “one email per alert” scenarios that add up to alert fatigue. With Zen Insight, alert reports are batched during each reporting period so you get a summary of channel issues based on your preferred reporting interval.
• Always On by Default: No more having to enable alerting one channel at a time, running the risk of missing this crucial step to robust monitoring of your channels. Zen Insight is on by default for any new channels, while offering the option to turn off monitoring for individual channels when needed.
• Provides Unified Dashboard View: For clients on the Professional Tier or higher, Zen Insight provides access to a unified dashboard providing a historical view of channel performance, including channel alert history for all of your Mirth® servers, all in one place.
• Alert Tuning: As you use Zen Insight over time, and begin identifying and resolving issues, you may choose to make your alerts more or less sensitive. Zen’s channel alerting specialists are available to help ensure you optimize your channel monitoring over time to best meet your needs.

Three Ways Zen Insight Powers Effective Alerting and Monitoring

• Automated Alert generation based on real time channel behavior such as error rates, queuing, message volumes and statistically significant channel metric changes.

• Emailed Alert Batch Reports, sent to your designated team, at your desired intervals. Alerts are triggered on tracked metrics and alert thresholds are adjustable upon request to the specific needs of your channels & instances. Reports provide a consolidated (batched) list of alerts; not individual channel alerts, reducing the possibility of alert fatigue.

• A Unified Insight Dashboard that provides a single point of access to key historical metrics at both the Mirth® Connect instance and channel level. This important context makes it easier to investigate received alerts or perform an analysis of your channels and instances so you can see what was happening a day ago, a week ago, or a month ago.  Available starting at the Professional Tier.