Zen’s Cookie and Tracking Technology Usage

Version 2.0
Effective 12/12/24

The website www.consultzen.com and www.zenhealthcareit.com (the Website), the main online presence for Zen Healthcare IT, uses cookies and tracking technologies.

Why we may use cookies.

The primary purpose of using these tools on the Website is to gain insight into how users interact with the content on our Website. We use this information to help prioritize Website content to best fit the represented needs of the Website visitors based on their interaction with the Website. For instance, Zen can tell which pages get the most traffic and which elements or links on the page seem to be most helpful.

The secondary purpose of these tools is to assist with social media, blog, contact us forms, and scheduling appointments with the Zen team members. For example, we can provide the ability to share content from our Website to social media channels. We can also determine if you are a returning Website visitor and may personalize online chat interactions or form completions to better serve you.

We do not display external advertising or external paid ads on the Website. We are an ad-free domain. Therefore, cookies and trackers will not be used for determining when to present advertisements to you. We do not believe in this practice.

We may use cookies and tracking tools to personalize experiences on other third-party websites. For instance, you may interact with our Website and then go to another website and see content, messages, or advertisements from Zen Healthcare IT. This practice is commonly known as retargeting.

Managing your cookie preference on the Website.

We honor and respect your privacy. We provide a prompt on the Website pages letting you know that we are using cookies and tracking tools. Should you wish to block, restrict, or remove cookies associated with our Website, you may do so in your browser settings. Most browsers have settings that will stop accepting cookies and provide instructions for how to delete cookies that have already been stored.

The use of your browser settings will help you prevent tracking from any website including our Website or revoke tracking that might already be in progress should you no longer wish to grant tracking activities.

To give you control over when and/or if we can use cookies to display retargeting ads about Zen’s technology and services, we offer the following instructions:

• When you see an ad, click on the blue icon that appears in the corner of the ads. Follow the instructions provided. You can opt out of receiving personalized ads served by us or on our behalf by clicking on the blue icon that typically appears in the corner of the ads we serve and following the instructions provided or by clicking here to set your Adroll preferences. Note, the ad “opt out” function is browser-specific and relies on an “opt-out cookie”: thus, if you delete your cookies or upgrade your browser after having opted out, you will need to opt out again.

• In some cases, we may link multiple browsers or devices to you. If you opt out of on a browser or device and we have more linked to you, we will extend your opt-out decision to the other linked browsers and devices. Since we only link users across browsers on devices in some conditions, there could be cases where you are still being tracked in a different browser or device we have not linked, and where we are treating you as a different user.

• Ads related to Zen are displayed by a third-party ad service, AdRoll Group. AdRoll Group is also a member of the Network Advertising Initiative (NAI) and adheres to the NAI Codes of Conduct. You may use the NAI opt out tool here, which will allow you to opt out of seeing personalized ads from us and from other NAI approved member companies.

• Our ad service also complies with the Self-Regulatory Principles for Online Behavioral Advertising as managed by the Digital Advertising Alliance (DAA). You may opt out of receiving personalized ads from other companies that perform ad targeting services, including some that we may work with as Advertising Partners via the DAA website here.

• Our ad service also complies with the Canadian Self-regulatory Principles for Online Behavioral Advertising as managed by the Digital Advertising Alliance of Canada (DAAC). You may opt out of receiving personalized ads from other companies that perform ad targeting services, including some that we may work with as Advertising Partners via the DAAC website here.

• We also adhere to the European Interactive Advertising Digital Alliance (EDAA) guidelines for online advertising and you may opt out via their Your Online Choices website.

Using the above will help us respect your targeted, personalized ad wishes; however, it will not prevent you from seeing ads. But the ads you will see will likely be less relevant because they won’t be tailored to your interests. The ads might, for instance, be randomly generated or based on the web page you are visiting.

Questions? We are here to help.

Should you have questions about our policies or if we can be helpful to you in protecting your privacy, please contact our team at info@zenhealthcareit.com.